Shipping policy
Shipping Policy
At OBDResource, we are committed to providing fast, reliable, and transparent shipping services to our customers. Please review the details below to understand how orders are processed and delivered.
Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed by an additional business day. In such cases, we will notify you by email.
Shipping Locations
We currently ship to:
- The United States
- Select international destinations (availability varies by location)
Orders shipped within the United States are fulfilled directly from U.S.-based warehouses, ensuring faster delivery and no customs delays for domestic customers.
Estimated Shipping Time
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available at checkout): 2–4 business days
International Orders
- Estimated delivery time: 7–15 business days, depending on destination and customs processing
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs clearance.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight and dimensions
- Shipping destination
- Selected shipping method
- Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Tracking details may take up to 24 hours to update after the package is scanned by the carrier.
Customs, Duties, and Taxes (International Orders)
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
OBDResource is not responsible for delays caused by customs clearance processes.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate and complete at checkout.
OBDResource is not responsible for delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery (or the expected delivery date).
We will work with the carrier to investigate and provide an appropriate solution.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Email: shop@obdresource.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)
Policy Updates
OBDResource reserves the right to update or modify this shipping policy at any time. Changes will take effect immediately upon posting on this page.